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Website terms

Clear rules. Fair use.

These terms explain the rules that apply when you visit, browse or interact with the BarkBuddy website.

Last updated: 3 August 2026 Operator: BARKBUDDY LTD
On this page About these terms Using the website Website information Accounts and app access Intellectual property Acceptable use External links Clothing website Availability and changes Responsibility and liability Privacy Applicable law Contact us
01

About these terms

This website is operated by BARKBUDDY LTD, company number 16021663, whose registered office is at 70 Ferneydale Avenue, Buxton, England, SK17 9LW.

By accessing or using this website, you agree to follow these Terms of Use.

If you do not agree with these terms, please stop using the website.

Nothing in these terms affects rights that cannot legally be excluded or limited.

02

Using the website

You may use the website for lawful personal or business purposes connected with learning about BarkBuddy, contacting us or exploring our services.

You are responsible for ensuring that anyone who accesses the website through your internet connection understands and follows these terms.

03

Website information

We aim to keep information on the website useful and accurate. However, information may become incomplete, outdated or unavailable.

General website content is provided for information only. It should not be treated as veterinary, medical, legal, financial or other professional advice.

You should seek appropriate professional advice before making an important decision relating to a dog’s health, welfare, behaviour or safety.

04

Accounts and app access

The public website does not currently provide general user-account registration.

Future BarkBuddy applications, testing programmes or account services may be governed by additional terms. Those terms will be made available before the relevant service is used.

References to planned features, launch dates or future services are not guarantees that a particular feature will be released or remain unchanged.

05

Intellectual property

Unless stated otherwise, the website and its branding, designs, graphics, text, software, photographs, videos, logos and other original content are owned by or licensed to BARKBUDDY LTD.

You may view and temporarily store website pages for normal personal use.

You must not, without permission:

  • Copy, republish or commercially exploit substantial website content.
  • Remove copyright, trade-mark or ownership notices.
  • Present BarkBuddy content as your own.
  • Use BarkBuddy branding in a way that suggests an unauthorised partnership or endorsement.
  • Reverse engineer website software except where the law expressly permits it.

Sharing a normal link to a public BarkBuddy page is welcome, provided it is done fairly and lawfully.

06

Acceptable use

You must not:

  • Use the website for unlawful or fraudulent purposes.
  • Attempt to gain unauthorised access to the website, server, database or another user’s information.
  • Introduce malware, viruses or other harmful material.
  • Interfere with the website’s operation or security.
  • Use automated tools to overload, scrape or disrupt the website without permission.
  • Submit threatening, abusive, discriminatory, defamatory or deliberately misleading communications.
  • Impersonate another person or misrepresent your relationship with BarkBuddy.
  • Use the contact form to send spam or unsolicited commercial promotions.

We may restrict access or take reasonable protective action where misuse, fraud or a security risk is suspected.

07

External links

The website may contain links to social networks, retailers, partners or other third-party services.

External websites are controlled by their own operators. A link does not necessarily mean BarkBuddy endorses every statement, product or service on that website.

You should review the external website’s own terms and privacy information before using it.

08

BarkBuddy clothing

BarkBuddy clothing is offered through a separate shop or retail website.

Purchases, payments, delivery, cancellation and returns are governed by the terms presented on that shop at the time of purchase.

These website Terms of Use do not replace the shop’s sale terms or any statutory consumer rights.

09

Availability and changes

We may maintain, improve, update or temporarily suspend parts of the website.

We do not promise that the website will always be available, uninterrupted or free from every technical fault.

We may update these terms where reasonably necessary, including when our services or legal obligations change. The current version will be published on this page.

10

Responsibility and liability

Nothing in these terms excludes or limits responsibility where doing so would be unlawful, including responsibility for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Consumers

If you use the website as a consumer, we are responsible for losses that are a foreseeable result of our breach of these terms or failure to use reasonable care and skill.

We are not responsible for losses that were not reasonably foreseeable or for business losses arising from personal consumer use.

Business users

If you use the website for business purposes, BarkBuddy will not be responsible for indirect or consequential loss, loss of profit, revenue, business opportunity, anticipated savings or goodwill, to the extent permitted by law.

This section does not remove any right or remedy that cannot legally be excluded.

11

Privacy and cookies

Our collection and use of personal information is explained in our Privacy Policy .

Information about cookies and similar technologies is available in our Cookie Policy .

12

Applicable law

These terms are governed by the laws of England and Wales.

If you are a consumer living elsewhere in the United Kingdom, you may also be entitled to bring proceedings in the courts covering the place where you live.

13

Contact us

BARKBUDDY LTD hello@barkbuddyfamily.com
70 Ferneydale Avenue
Buxton
England
SK17 9LW
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